Privacy Policy

Privacy Policy for Charles Duncan Champagne

At Charles Duncan Champagne, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website, services, or products.

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, payment details, and any information you voluntarily provide when placing an order or subscribing to our newsletter.
• Technical Information: IP address, browser type, operating system, and browsing behavior on our website (collected via cookies and similar technologies).
• Purchase History: Details about your purchases and preferences to enhance your shopping experience.

We use your information to:

• Process orders, payments, and deliveries.
• Provide customer support and respond to inquiries.
• Send promotional offers, newsletters, or updates (with your consent).
• Improve our website, services, and marketing strategies.
• Comply with legal obligations or prevent fraud.

We do not sell or rent your personal information. However, we may share it with:

• Service Providers: Trusted third parties that assist in order fulfillment, payment processing, marketing, or website analytics (e.g., payment gateways, shipping providers).
• Legal Authorities: When required to comply with applicable laws or protect our rights.

• Access and Control: You can access, update, or delete your personal information by contacting us at [Insert Contact Email].
• Marketing Preferences: Opt out of promotional communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
• Cookies: Manage or disable cookies via your browser settings. Note that disabling cookies may impact website functionality.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

We use industry-standard security measures, including encryption, firewalls, and secure servers, to protect your information. While no system is 100% secure, we continuously monitor and update our security practices to mitigate risks.

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately.

We may update this policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and significant updates will be communicated to you.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: Info@charlesduncan.co
Mailing Address:  7 sable close , tw4 7pd